Refund Policy

Last updated: 2026-08-08
This is a standard template. Please adjust based on your clinic payment rules.
Appointments
  • If you paid online and your appointment is cancelled by the clinic, you may be eligible for a refund.
  • If you cancel after a confirmed booking, refund eligibility depends on the clinic policy and cancellation timing.
Pharmacy / Medicines
  • Dispensed medicines may not be refundable unless required by applicable laws.
  • Invoice details are provided via SMS and are available in the system for reference.